Dowunder Cloud Privacy Policy

Effective Date: July 15, 2024

1. Introduction
Downunder Cloud Pty Ltd (“Downunder Cloud,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our LinkedIn page or interact with us (collectively, “Services”). By accessing or using our Services, you agree to this Privacy Policy.


2. Information We Collect
We may collect the following personal data when engaging with our Services:

  • Profile information: Name, job title, company, email (if shared or submitted), location.
  • Engagement data: Comments, likes, reactions, messages, survey responses.
  • Usage information: IP address, device type, browser, and interaction timestamps.
  • Communications: Messages and inquiries sent to Downunder Cloud via LinkedIn.


3. How We Use Your Information
We process your data for these purposes:

  • To provide and maintain our Services;
  • To respond to your messages, inquiries, and comments;
  • To personalize content and deliver relevant updates;
  • To monitor and improve our Services, including analytics and performance metrics;
  • To send marketing communications related to Voice AI (when consented);
  • To comply with legal obligations and enforce our policies.


4. Legal Basis for Processing
We rely on the following grounds under applicable privacy laws (e.g., GDPR, Australian Privacy Act):

  • Consent: When you opt in to receive updates or marketing.
  • Legitimate interests: Operating and improving our page, responding to inquiries, and ensuring security.
  • Legal obligation: Compliance with regulatory requirements.


5. Sharing and Disclosure of Data
We may share personal data in the following circumstances:

  • With LinkedIn (as a platform provider) per their policies;
  • With third-party service providers who help analyze performance, send emails, or host data;
  • To comply with legal requests, investigations, or to protect our rights and safety.


6. Data Retention
We retain personal data only as long as necessary:

  • For as long as you engage with our page or communications;
  • To fulfill legal obligations and resolve disputes;
  • For purposes compatible with the original collection objectives.


7. Your Privacy Rights
Depending on your jurisdiction, you may be entitled to:

  • Access, correct, or update your personal data;
  • Withdraw consent or opt out of marketing communications;
  • Request restriction or erasure of personal data;
  • Lodge a complaint with a supervisory authority.


8. Security Measures
We implement appropriate technical and organizational safeguards (encryption, access controls, secure data storage) to protect personal data from unauthorized access, use, alteration, or destruction.


9. Third-Party Links and Integrations
Our Services may include links to external websites or third‑party tools. We are not responsible for their privacy practices. Please review their policies before sharing your data.


10. International Transfers
Personal data may be processed in Australia and other countries where our service providers operate. We ensure appropriate safeguards are in place (e.g., standard contractual clauses) to protect your data.


11. Children’s Privacy
Our Services are not directed to minors under 16. We do not knowingly collect personal data from minors. If we become aware of such information, we will promptly delete it.


12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations, legal requirements, or LinkedIn policies. Changes will be posted with a revised effective date. Your continued use of Services acknowledges acceptance of the updated policy.


13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact us at: